About
Automation & AI
22nd Century Technologies empowers organisations with AI-driven automation and intelligent orchestration designed to create fully autonomous digital ecosystems. Our platforms deliver self-healing systems, self-provisioning infrastructure, and agentic AI that optimise performance across every operational layer, from HR and finance to customer operations, cybersecurity, and infrastructure management. Every workflow becomes faster, smarter, predictive, and continuously improving.
With real-time analytics, automated decisioning, and process intelligence, we accelerate modernisation and reduce operational friction across enterprise and mission environments. Our approach enables organisations to streamline operations, strengthen resilience, and unlock new levels of efficiency without increasing complexity or cost.
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Key Features
Key Features of
Automation & AI
Robotic Process Automation (RPA)
Automates high-volume, repetitive tasks across mission units with precision and consistency. RPA bots integrate with legacy and modern systems to accelerate throughput with minimal human input.
Cognitive Automation
Uses NLP, computer vision, and intelligent decisioning to automate semi-structured and unstructured processes. Cognitive engines understand context, extract information, and apply rules autonomously.
Adaptive Automation
Continuously learns from operational data to adjust workflows and business logic in real time. Adaptive models optimize responses to changing conditions, user patterns, and system states.
Agentic AI Automation
Deploys autonomous AI agents capable of executing tasks, making decisions, and collaborating across systems. Agentic workflows manage provisioning, remediation, and multi-step processes without manual oversight.
Generative AI Automation
Uses enterprise-tuned LLMs to generate content, summarize data, build documents, and automate communication flows. Capabilities extend across HR, finance, customer service, engineering, and IT.
Predictive Automation
Forecasts business demand, resource utilization, failures, and risk events using ML-driven insights. Proactive actions are triggered ahead of time, reducing downtime and improving stability.
AIOps (AI for IT Operations)
Applies machine learning to detect anomalies, correlate alerts, and streamline incident management. AIOps provides root-cause analysis and automated remediation to maintain high availability.
Why does
Key Objectives of Automation & AI
Operational Efficiency & Cost Optimization
Reduce manual effort, eliminate process bottlenecks, and streamline high-volume workflows across the enterprise. Automation drives lower operational expenditure while increasing speed and consistency.
Enhanced Decision-Making Through Intelligent Insights
Leverage real-time analytics, predictive forecasting, and AI-based recommendations to empower mission and technical teams. Objective is to shift from reactive operations to proactive, data-driven decisioning.
Autonomous IT & Mission Operations
Create self-healing, self-optimizing environments where IT systems, applications, and mission processes run with minimal human intervention. Ensures continuous performance, resilience, and reliability.
Workforce Augmentation & Productivity
Enable employees to focus on strategic, high-value activities by offloading repetitive or complex tasks to intelligent automation. Maximizes workforce output and enhances user satisfaction across functions.
Improved Compliance, Accuracy & Risk Reduction
Automation ensures consistent execution of policies, reduces human error, and maintains verifiable audit trails. AI-driven monitoring and predictive models minimize operational and security risks.
Work Process
Behind Our IT Management
Explore how we seamlessly manage your IT infrastructure to ensure smooth, secure, and scalable operations — so you can focus on growing your mission.
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IT Assessment
Reviewing systems to uncover risks and improvement areas.
01
Strategic Planning
Crafting a tailored IT roadmap aligned with your mission goals.
02
03
Proactive Support
24/7 monitoring, maintenance, and rapid issue resolution.
Continuous Optimization
Improving speed, security, and operational efficiency.
04
MNS
Case Studies From Challenge to Change
United States Patent and Trademark Office (USPTO)
Network Analysis
The New York State Office of Information Technology Services
Hosting Solution
City Of Dallas, TX
Data Recovery